Capturing customer feedback with Boei


Hey there!

Boei can easily gather customer feedback. It is super simple!

This is how it will look like:

{success} Before we start, make sure you have successfully installed Boei.

Add the feedback form helper in Boei

It is super easy to set up your feedback form. You can customize all the texts.

Asking for additional comments

You can ask for additional comments about the feedback. To display, fill in a text in the optional field (e.g. "Any comments?").

Receiving the results

You can send the results to email, Slack, or a webhook.

Slack

Send the Boei results to Slack. The required Slack settings are explained in this article.

Email

To other services (e.g. CRM system, mail service, etc)

You can connect Boei to 1000+ other available services. This article explains how you can set it all up.

Boei will send a webhook that looks like this:

{
    "timestamp": "2021-05-16T17:39:35.500695Z",
    "feedback": "5/5",
    "comment": "Super!",
    "page_title": "Example page",
    "page_url": "yourwebsite.com"
}

Give it a test to see if everything is set up correctly.

Done! :)